Business — September 23, 2018 at 7:02 am

What You Need to Know About Managing Hotels


If you plan on opening up your own resort, then here are a few tips you need to follow in order to be successful in this field.

Location is important

Location plays a huge role in the hotel industry, most of the hotels which are doing well have a location advantage. People usually go on a holiday to relax from their day to day hectic life so choose a location which will help them to relax. For example, in a tropical Island like Sri Lanka, most of the resorts are located closer to beaches so the tourists could enjoy nature while sipping a drink or reading their favorite book. People who like adventure would prefer hotels which are closer to mountains, make sure you choose the location based on people you are targeting. Getting a prime location can be really difficult especially because this industry is very competitive. However, if you are lucky enough to get a good location then don’t worry about the price you have to pay for it. This is because in the short run it might be expensive but in the longrun as you get more guests you will be able to make more money.

Don’t neglect the food

One cannot compromise on the quality of food you serve at resorts. No matter how good your location is and how attractive your hotel is, if you don’t serve good food then guests are likely to stay somewhere else. It is advisable for you to invest in good chefs who are able to serve different kinds of cuisines such as Indian, Chinese and Italian. This is to ensure that you cater to the tastes of different individuals who have chosen your resort as their holiday destination. Apart from these, you should also serve them beverages such as coffee, tea, and alcohol if they are willing to pay a higher price for it. You could get synesso coffee machines for sale at an affordable price. This will make the process of making coffee much easier thus leading to greater customer service.

Entertainment is a must

If you want to target people from different age groups, then you need to make sure your hotel has entertainment. For example, if you want to attract youngsters then you need to have a pub with a DJ. Apart from this, you could also invest in a game room which has a pool table, chess and other board games. In order to attract families you should have some sort of entertainment for kids as well. You could have a kid’s playroom which has a couple of people to supervise them. Most of the hotels also have salons and spas for those people who solely go on a holiday to relax and pamper themselves.

Lastly, in any kind of business the owner needs to be resilient because every business has ups and downs so instead of giving up he should be able to make the best out of every situation. For example, if there is a new competitor in the market which is taking all their guests, then they too should change their services to match their standards!

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